Last updated: October 27, 2026
Planning to order a pair of T-shirts, hoodies, or sweatshirts? This guide explains what to check before buying print-on-demand clothing featured on Couple Shirt.
Where your order is placed
Couple Shirt publishes outfit ideas and links to products. It does not take payment or ship orders through this website. Your purchase is made with the store you choose, including our own store, MyTshirt. The store’s checkout, order confirmation, and policies provide the terms for that purchase.
Production time and delivery time are different
Print-on-demand items are produced after an order is placed. Your delivery timeline therefore includes both preparation and shipping. The time needed can vary by garment, print provider, destination, and season.
Use the estimate shown by the selling store for your selected products and delivery address. Couple Shirt does not promise a fixed processing time, worldwide delivery, free shipping, or arrival by a particular date.
Ordering two pieces
- Check whether each product is sold separately. A pairing article does not mean that one purchase includes both garments.
- Choose the size, color, quantity, and available options for each item. Review both lines in your cart.
- Confirm that both products can ship to your destination.
- Check whether the items have different production estimates or shipping charges.
- If the items come from different stores or fulfillment locations, they may arrive in separate parcels and on different dates.
Shipping charges, taxes, and customs
Review the checkout total before paying. Delivery costs and any taxes collected at checkout depend on the store, order, and address. International shipments may also involve duties or handling charges. Ask the selling store what is included and who is responsible for any additional charges if this is unclear.
Gifts and time-sensitive occasions
For anniversaries, birthdays, trips, or Valentine’s Day, allow room for production and delivery delays. A date mentioned in an outfit article is an occasion idea, not an arrival guarantee. If you need a firm deadline, obtain confirmation from the selling store before placing the order.
Tracking and delivery problems
Check your order confirmation and any dispatch emails for tracking information. If a parcel is late, tracking has not updated, or only one item has arrived, contact the store where you ordered. Provide the order number and explain which item is affected. The second item may have a separate tracking number.
Address changes, cancellations, and returns
Contact the selling store promptly if an address, size, or color needs correcting. Changes may become unavailable once production starts. Return, exchange, cancellation, and faulty-item procedures depend on the seller’s policy and applicable consumer rights; do not assume that all print-on-demand items have the same rules.
If an item arrives damaged, incorrect, or with a printing problem, keep the packaging and relevant photographs and follow the seller’s reporting instructions. Do not send a parcel back without checking the return address and process.
Need help finding the right contact?
Email info@couple-shirt.com with the Couple Shirt article link and the store name. For order-specific decisions, the selling store remains the point of contact.